Last updated: November 2025

G-Store Self Storage (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and store personal data when you use our website https://g-store.uk or our storage services.

1. Who We Are

G-Store Self Storage is a trading name of storevolution ltd, Storevloution Ltd, registered in England and Wales No. 11133344. Registered office: 216 High street ,Brentford, Middlesex TW8 8AHEmail: info@g-store.uk

We are the data controller for the personal data that we collect and process about you.

2. Information We Collect

We may collect and process the following types of personal information:

• Your name, email address, and contact details (e.g. address or postcode)

• Information you provide when contacting us via our website forms or email

• Payment and billing information (if you enter into a rental or storage agreement with us)

• Proof of identity or address where required for storage contracts

• CCTV footage when you visit our site (for security and safety)

• Vehicle registration details used for site access and monitoring

• Technical data such as your IP address, browser type, and access times (via standard server logs)

3. How We Use Your Information

We use your personal data for the following purposes:

• To respond to enquiries and provide information about our services

• To manage and administer your storage unit rental or related contract

• To process payments, invoices, and account administration

• To maintain the security of our premises (including CCTV monitoring)

• To comply with legal and regulatory obligations

• To send updates or marketing communications if you have opted in to receive them

We only collect and use the minimum data necessary for these purposes.

4. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

• Contract: to perform or prepare a contract with you (e.g. managing your storage rental)

• Legal obligation: to comply with legal or regulatory requirements

• Legitimate interests: to operate our business effectively, including ensuring site security

• Consent: where you have explicitly agreed to receive marketing communications

You can withdraw consent for marketing at any time by contacting us at info@g-store.uk.

5. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations.

• Contractual and billing data are typically kept for up to six years after your contract ends.

• CCTV footage is retained for a limited period, usually 30–60 days, unless required for investigation.

6. Data Security

We use appropriate technical and organisational measures to keep your information secure, including password protection, encrypted systems, and restricted access to personal data.
Access to data is limited to staff and authorised third parties who need it to perform their duties.

7. Sharing Your Information

We may share personal data with trusted third parties, including:

• Payment processors and banking partners

• IT or cloud service providers who host our systems or email

• Professional advisers (e.g. accountants, auditors, or legal representatives)

• CCTV or alarm monitoring providers (for site security)

All third parties are required to handle your data securely and in compliance with data protection law.
We do not sell or rent your personal data to any third party.

8. International Transfers

If we use service providers based outside the UK (for example, cloud or email systems), we ensure that appropriate safeguards are in place to protect your data, such as the use of standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).

9. Your Data Rights

Under the UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data where appropriate

• Object to or restrict our processing of your data

• Request transfer of your data to another provider (data portability)

• Withdraw consent at any time (where consent was given)

To exercise any of these rights, please contact us at info@g-store.uk.

10. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve the matter.
If you remain dissatisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Any updates will be posted on this page with a revised “last updated” date.